Privacy Policy

Privacy Policy

Last updated: June 2026

1. Introduction

Australia Construction Material Group Pty Ltd (ACMG, we, us, our) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

2. Information We Collect

We may collect the following types of information:

• Personal identification information: Name, email address, phone number, business name, ABN, and delivery address when you create an account, submit an enquiry, or place an order.
• Payment information: Credit card details and billing information collected securely through our payment gateway (we do not store full credit card numbers).
• Technical data: IP address, browser type, device information, and browsing behaviour collected through cookies and analytics tools.
• Communications: Records of your enquiries, quote requests, and correspondence with our team.

3. How We Collect Your Information

We collect information when you:

• Visit our website and submit enquiry forms
• Create a trade account or customer account
• Place an order for products or services
• Contact us via phone, email, or our contact form
• Subscribe to our newsletter or marketing communications
• Interact with us on social media platforms

4. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders for fencing, decking, cladding, and hardware products
• To communicate with you about your account, orders, and enquiries
• To provide trade account services, including credit assessment and account management
• To improve our website, products, and customer service
• To send marketing communications where you have consented (you can opt out at any time)
• To comply with legal obligations and resolve disputes

5. Disclosure of Information

We may share your information with:

• Delivery partners: For order fulfilment and delivery scheduling
• Payment processors: For secure payment processing
• IT service providers: For website hosting and business systems
• Professional advisors: Including accountants and legal advisors
• Regulatory authorities: As required by Australian law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption and we maintain secure data storage practices.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings. For more details, refer to our Cookie Consent settings available on our website.

8. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To do so, please contact our Privacy Officer at info@acmgwa.com or call (08) 6375 4924.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

ACMG – Australia Construction Material Group
7 Rowe Street, Malaga WA 6090
Phone: (08) 6375 4924
Email: info@acmgwa.com